#1  
Old 05-20-2010, 04:16 PM
AstralFrankie AstralFrankie is offline
Junior Member
 
Join Date: Apr 2010
Posts: 2
Angry What do I do?

I recently tried doing a logic puzzle. After almost an hour and 3 clearings of the grid, I reluctantly requested a hint. The hint said I mispaired something on the grid that was one of the clues!! So now I no longer have a 100% rating for something that isn't my fault!!
Do I have any other recourses than report a bug ('cause I don't think this is a bug, but that's just me)?
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  #2  
Old 05-20-2010, 04:59 PM
pcuser pcuser is offline
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Join Date: Nov 2009
Posts: 122
Default Hi,

Can you be a little more specific about the problem? If you mean the hint contradicts the clue, then you have 2 possibilities. Either the hint and clue are inconsistent or the clue is being misread or misinterpreted. I have been really stuck before when the clues are deceptive. Sometimes the clue will be about 9:00 am when the table contains both 9:00 am and 9:00 pm. Sometimes there will be peppermint gum and peppermint tea or candles. Whatever you do, don't request a hint as that will cause an unfinished puzzle and blow your 100% rating. For what it's worth, I've mostly found bugs as repeated clues such as A precedes B and B follows A. If you come across one, figure out the solution first before reporting the bug. Do this even if you have to resort to educated guessing. If you really found an inconsistent clue and hint situation, try to document it and report it to the administration. However, when I got credited with an incomplete puzzle through a glitch in the software, I was unable to get my 100% rating back even though I explained in detail where the bug in the programming was that caused the problem. Whatever you do, NEVER try to go back to a puzzle via the go back one page button as that can cause the glitch. I've found a bug before where I didn't copy the page to report the bug. In that case, I just let it go rather than screw up my 100% rating.

Good luck,
pcuser
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  #3  
Old 05-20-2010, 09:07 PM
AstralFrankie AstralFrankie is offline
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Join Date: Apr 2010
Posts: 2
Red face I feel like an idiot!

Thanks for replying pcuser. Unfortunately, I already requested the hint and my rating is no longer 100%...and I deserve it. I was getting ready to try and type in the clues, when I noticed that I misread the dang clue. I thought it read 10:00am, but it reads 10:00pm.

I feel like a shmuck.
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  #4  
Old 05-21-2010, 04:54 AM
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Laura Laura is offline
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Join Date: Aug 2008
Location: Connecticut
Posts: 76
Default

Hi AstralFrankie:

As soon as you request a hint, you no longer get full points for solving the puzzle. The 10:00 AM vs. 10:00 PM or Landyn vs. Landen puzzles are pretty sneaky. What might help is to clear the grid and start again. But just remember to avoid asking for hints if you care about a 100% solve rate.

Laura
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